Press & Events

Top Takeaways from CRS 2018

September 24, 2018

The 2018 Customer Response Summit was incredible! For those that missed it, we've recapped our 48 hour immersion with the most innovative organizations disrupting Customer Experience!


The Call Center Coach interviews AmplifAI CEO Sean Minter

July 2, 2018

Sean Minter and The Call Center Coach discuss the potential value that Artificial Intelligence could deliver to the frontline contact center supervisor’s performance.


QATC's Annual Conference • September 17 - 19 • Nashville, TN

July 1, 2018

Join AmplifAI's Melissa Pollock in Nashville at QATC's Annual Conference where she will be speaking and delivering a session on Coaching Trust Destructors!


Customer Response Summit • September 10 - 12 • Marina Del Rey, CA

July 1, 2018

Join AmplifAI in Marina Del Rey where we will be demonstrating our unique platform during CRS's Innovation Lab.


ICMI Expo Orlando was a blast!

June 18, 2018

Our first time attendance and exhibition at ICMI Expo in Orlando last month was a great success!


CRMXchange Interviews AmplifAI at ICMI Expo

June 8, 2018

At the recent ICMI Expo in Orlando, CRMXchange interviewed AmplifAI's CEO Sean Minter on how their emerging tech is augmenting contact center performance.


NEXT Award Winner

April 25, 2018

At the FUND Conference in Austin, TX, AmplifAI was honored as a 2018 ‘Next’ Award Winner!


Join AmplifAI at SOCAP's AI In The Contact Center • April 27, 2018 • Englewood, CO

March 1, 2018

Learn how your center can improve efficiency, agent performance, CSAT scores, the customer & agent experience and much more at SOCAP's AI In The Contact Center.


Join AmplifAI at the Emerging Technologies Summit • April 18-19, 2018 • Dallas, TX

February 28, 2018

The University of Texas at Dallas presents its first annual Emerging Technologies Summit. This year, UTD is bringing together innovators, thought leaders, business executives, and regulators to explore how FinTech, Blockchain technologies, and Artificial Intelligence are set to reshape the business and governmental landscape, and even impact our everyday lives.


AmplifAI’s Melissa Pollock honored as one of ICMI’s 2018 Featured Contributors

February 20, 2018

ICMI selected our Melissa Pollock, alongside a group of experts from a variety of backgrounds to help educate, inspire and shape the contact center industry.