Press & Events

Join AmplifAI at SOCAP's AI In The Contact Center • April 27, 2018 • Englewood, CO

March 1, 2018

Learn how your center can improve efficiency, agent performance, CSAT scores, the customer & agent experience and much more at SOCAP's AI In The Contact Center.


Join AmplifAI at the Emerging Technologies Summit • April 18-19, 2018 • Dallas, TX

February 28, 2018

The University of Texas at Dallas presents its first annual Emerging Technologies Summit. This year, UTD is bringing together innovators, thought leaders, business executives, and regulators to explore how FinTech, Blockchain technologies, and Artificial Intelligence are set to reshape the business and governmental landscape, and even impact our everyday lives.


AmplifAI’s Melissa Pollock honored as one of ICMI’s 2018 Featured Contributors

February 20, 2018

ICMI selected our Melissa Pollock, alongside a group of experts from a variety of backgrounds to help educate, inspire and shape the contact center industry.


AmplifAI attending ICMI Expo in Orlando, May 21-24 2018

November 6, 2017

Don’t lose your momentum! Now’s the time to supercharge your career and transform your contact center. Make it happen at the ICMI Contact Center Symposium.


AmplifAI Attending AI Briefing in San Francisco, December 4-5th

November 6, 2017

This laser-focused AI Briefing is a great opportunity to discuss how AI-powered bots and AI–virtual/assisted human agents are impacting service strategies with other care leaders that are looking to maximize their strategy or implement it.


Connections Magazine Features AmplfiAI's: Top 10 Reasons Call Center Coaching Fails to Improve Customer Experience, Employee Morale, Performance and Retention

November 1, 2017

Connections Magazine features the top 10 causes we repeatedly see contributing to stagnant customer experience, waning employee morale, and disappointing performance improvements.


ICMI Features AmplifAI's: What Do Millennial's Want?

October 10, 2017

ICMI featured "What do Millennial's Want? Unlocking Explosive Millennial Engagement in Contact Centers" on October 10th, 2017.


Your Call Is Important: AI-Based Analytics Come to the Call Center

September 1, 2017

Xconomy featured AmplifAI in an article discussing the three technology providers driving AI-powered data-driven solutions that benefit contact center operations.


He sold his previous ventures, but now this DFW entrepreneur is playing the long game-with an eye toward $1B

August 16, 2017

Dallas Business Journal's Shawn Shinneman discusses what AmplifAI CEO, Sean Minter, has done before: seen an opportunity, founded a company, built it...


AmplifAI Focuses AI Tech on Improved Performance, Morale

August 8, 2017

Dallas Innovate's Lance Murray discusses AmplifAI's automated machine learning algorithms to understand the behaviors and actions of a business' best-performing employees, trainers, and managers so that their best qualities can be spread throughout the organization.