Customer Contact Week-CCW Las Vegas 2024

CCW Las Vegas 2024

When: JUNE 3-6 | 2024
Where: Caesars Forum, Las Vegas

Boost Performance, Amplify Productivity at CCW Las Vegas

Join AmplifAI at CCW Las Vegas the most exciting event of the year in Customer Experience.
Recognized as 'transformational' by the Gartner® Hype Cycle™, AmplifAI is an essential 'Everyday AI' tool that significantly boosts your contact center's performance across all KPIs.
Your people and technology are the two most crucial investments you can make in 2024 - it’s time to get the most out of both.
Join us in our VIP room at CCW Las Vegas for an exclusive experience!
CCW Las Vegas 2024: AmplifAI

Join AmplifAI for an Exclusive VIP Experience at CCW Las Vegas

Enjoy a professional massage while discovering how leverage AI-driven coaching to transform your contact center’s productivity. Space is limited—apply today!
Located: Forum #120

AmplifAI VIP Room at CCW Las Vegas

ccw las vegas amplifai vip room location
The #1 AI Coaching Platform. Trusted by CX Leading Brands.
The Home DepotDiscoverUniversal StudiosChewyCoxZillow
Customer Contact Week (CCW) Las Vegas: Speakers

CCW Las Vegas: Keynote Speakers

CCW Las Vegas is the premier event of the year for customer contact, CX, and customer service professionals.
This year is no different, featuring an impressive lineup of industry leaders, including keynote speakers Martha Stewart and John Taffer, this conference is a must-attend for anyone looking to stay at the forefront of contact center performance, productivity and customer engagement innovations in AI.

CCW Las Vegas:
Official Schedule | Brochure

Download the CCW Las Vegas Official Schedule and Brochure.
CCW Las Vegas is set to be a game-changer with a stellar lineup of speakers diving deep into leveraging AI technologies to boost productivity, efficiency, and many other key topics shaping the customer contact center future.
Customer Contact Week Las Vegas Caesars Forum 2024 Official Schedule

AmplifAI Customer Reviews

At AmplifAI, we take pride in transforming customer experiences, but don't just take our word for it.
Our Customer Stories speak volumes about the impact we've made.
Positive reinforcement coaching does so much more than just improve performance. I love how AmplifAI creates a better and more inclusive culture across our frontline agents and their support staff.
mark ezzel senior manager performance management discover financial services
Mark Ezzel
Senior Manager Performance Management
Discover Financial Services
"AmplifAI has allowed the associates to be in control of their own performance. They’re seeing their direct impact on metrics like AHT, CSAT, and Revenue. It’s driving results!"
Operations Supervisor
The Home Depot
"I have yet to find a more complete product in the industry that has a greater impact than AmplifAI in helping frontline managers conduct more effective coaching conversations with the staff interacting directly with its customers."
kyle kennedy president and ceo of COPC
Kyle Kennedy
President and CEO

Essential Reads for CCW Las Vegas

Prepare for CCW Las Vegas with essential reads from AmplifAI.

2023 Gartner® Hype Cycle™ for Digital Workforce Applications

AmplifAI recognized as "transformational" Everyday AI by the Gartner® Hype Cycle™.

Call Center Productivity: The Ultimate Guide To Metrics,
Importance, And Strategies

Check out the definitive guide that is transforming coaching into dollars.

Call Center Coaching Effectiveness: 5 Steps To Maximize ROI

Check out the definitive guide that is transforming coaching into dollars.

The Ultimate Coaching Bundle: 8 Guides

The ultimate contact center coaching tool-kit.