How to Successfully Drive Performance Enablement in Your Contact Center

Applying science

to make

teams

experiences

sales

retention

results

engagement

collections

CX + EX

better.

Applying science

to make

teams

experiences

sales

retention

results

engagement

collections

CX + EX

better.

Applying science

to make

teams

experiences

sales

retention

results

engagement

collections

CX + EX

better and reduce costs.

Applying science to make teams better.

Applying science

to make

teams

experiences

sales

retention

results

engagement

collections

CX + EX

better and reduce costs.

The AI-Driven Performance Enablement Platform

Built for Enterprise Teams

Magic? Nope, just science.

We transform data into optimal actions to replicate top performers – creating the best outcomes and experiences for people, teams, and organizations

See what AmplifAI can do...

$135,000,000 increase in Annual Revenue

22% increase in Customer Satisfaction

20% decrease in Contact Center Operating Costs

Frontline Leaders

Work Smarter

Performance Intelligence

Amp, Your AI Sidekick

Action Effectiveness

Performance Intelligence shows leaders the right information.

How contact center frontline leaders work smarter.

Performance Intelligence connects team leaders to the right information, actions and impacts.

Explore integrations

Integrate with top contact and call center technology

Motivate hybrid teams with personalized engagement messages.

Frontline Teams

Have Fun

Data-Driven Gamification

Hybrid-Team Connectivity

Social Recognition and Rewards

Enterprise Organizations

Improve Results

Agent Retention

Cost Savings

Employee Experience

Frontline Productivity

Customer Experience

See the customer stories

The Home Depot, An AmplifAI Customer

10,000+ Users

Pilot of 80 users expanded to 10,000+ users in 36 months

4%

Increase in Agent Productivity

30%

Increase in Team Lead Productivity

20%

Increase in Customer Satisfaction

Read The Home Depot Story

The Library

Five Steps to Improve Coaching Effectiveness for Frontline Supervisors

Discover five proven steps to improve coaching effectiveness in this action-oriented webinar. You’ll learn how to create and communicate a coaching system; train coaches to develop their frontline agents; measure coaching effectiveness; and much more.

AmplifAI to Enable Frontline Performance for Iterum Connections

Iterum selects AmplifAI as preferred provider of performance enablement enabling Iterum to replicate top performers, drive better employee engagement, and deliver higher quality customer experiences.

AmplifAI Earns Frost & Sullivan’s 2022 Competitive Strategy Leadership Award

We are excited to announce that AmplifAI earned Frost & Sullivan’s 2022 Competitive Strategy Leadership Award for Its Advanced Performance Enablement Solutions.

iQor Selects AmplifAI AI-Driven Performance Enablement Platform

iQor announced today its selection of the AmplifAI AI-driven performance enablement platform.

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Want to see how it works or get help finding the right solution? We’d love to talk.