"AmplifAI has proven its capabilities starting with a small pilot over two years ago to an enterprise wide workforce engagement and performance management platform for all of THD contact centers – both internal and outsourced."

“Coaching preparation is a lot faster as both the Dashboard and Coaching platform are in one tool. Tracking agents’ progress and reviewing commitments is much easier.”

“AmplifAI helped us solve for so many issues as we transitioned to a remote workforce.  Our leaders had clear actions prioritized to business needs and our associates had easy access to their performance data and actions along with connections to best practices.