Partners

Partner with AmplifAI

Data, to insight, to action, on the stack your customers already run.

Why partner with AmplifAI

A performance layer over the stack your customers already run, not another tool competing inside it.

Your customers have already bought their CCaaS, their CRM, their QA and their WFM. What they do not have is one place where all of it becomes an action somebody actually takes. AmplifAI unifies those sources, across voice, chat, email, IVR, CRM, quality and workforce, and turns them into role-specific next best actions for agents, team leaders, QA and the executive team.

That makes it additive to almost any portfolio. AmplifAI replaces none of the platforms you sell and improves the returns on all of them, which is why it opens conversations in accounts that consider themselves finished buying.

It also lands where the market is going. Contact centers are becoming a blended workforce of AI agents and live customer teams, managed against the same goals. AmplifAI measures and coaches both on one model, so the account you win now grows as that mix shifts.

Channel partners

The advisors and brokers your customers already trust.

AmplifAI sells through the channel rather than around it. Trusted advisors, technology services distributors and the software and service brokers their sub-agents work through all sell a platform that already connects to the CCaaS, CRM, quality and workforce systems in their catalogue.

Trusted advisors

The consultants enterprises call before they buy. AmplifAI adds a performance layer to a CX recommendation you are already making, and deal registration protects the opportunity.

Technology services distributors

TSDs and their sub-agents sell AmplifAI on a revenue-sharing model, with the sales, training and marketing support the other platforms in your catalogue come with.

Software and service brokers

Brokers packaging outcomes rather than licences. AmplifAI bills monthly, so it pays a recurring commission and leaves room for your own services beside it.

Technology partners

AmplifAI already speaks to the platforms your customers run.

Connecting AmplifAI is not a services project. These are a few of the systems it ingests today; the full catalogue runs past 150 sources across CCaaS, CRM, quality, workforce, survey and analytics.

Oracle

Oracle CX and Siebel service data connects to AmplifAI through enterprise-grade ingestion. Large service estates bring Oracle case history into the unified layer, where AI computes next best actions per role.
Amazon Connect

Amazon Connect contact trace records, recordings, and real-time metrics stream into AmplifAI’s data foundation. Contact centers running Connect get the same unified scorecards, automated quality coverage, and coaching workflows as any traditional CCaaS estate.
Salesforce

Salesforce cases, contacts, and activity history join interaction data inside AmplifAI, tying agent behaviors to the outcomes recorded in your CRM. Sales and service teams see conversion, resolution, and retention beside the coaching that moves them.
Talkdesk

Talkdesk call logs, dispositions, and recordings feed AmplifAI’s performance and quality models. Supervisors see Talkdesk activity beside CRM outcomes and QA scores, with coaching actions generated from the combined picture.
Zendesk

Zendesk tickets, satisfaction ratings, and agent events flow into AmplifAI for scoring and coaching analysis. Support teams grade 100% of Zendesk interactions instead of sampling, with QA findings feeding straight into coaching plans.
Five9

Five9 call data, queue metrics, agent states, and recordings flow into AmplifAI’s unified data layer, where Auto QA scores every interaction and team leaders coach from the same numbers agents see. Historical and intraday feeds keep scorecards current without manual exports.
Verint

Verint quality scores, evaluations, and WFM data integrate into AmplifAI, joining schedule adherence to performance and coaching outcomes. Existing Verint programs keep their forms while AmplifAI unifies the results with every other signal.
NICE CXone

NICE CXone routing data, contact events, and recordings land in AmplifAI alongside every other source your operation runs, powering scorecards, Auto QA, and next best actions. Agent and team hierarchies sync so multi-site rollups match the org you manage.