AI augments human work - creating efficiency by
automating administrative and organization tasks that managers don't have time
for, (but without doing, can't be effective), freeing them to spend more time
doing the things that humans do best.
A Harvard Business Review video clip titled "AI Could Give Managers Half Their Time Back" talks about a
survey of nearly 1800 managers across 14 countries that determined the conclusion
we already instinctively know - "managers at every level spend the bulk of
their time on administrative tasks, such as juggling employee schedules or
writing reports. "
The video goes on to discuss three people skills
that managers need to further develop - social networking, people
development, and coaching and collaboration, saying that "…these
skills will help them stand out, in a world where AI handles many of the
administrative tasks that they perform today."
In the correlating article, "How Artificial Intelligence Will Redefine Management", authors talk about these uniquely human skills, saying that "Managers use
their knowledge of organizational history and culture, as well as empathy and
ethical reflection. This is the essence of human judgment — the
application of experience and expertise to critical business decisions and
practices." It is this harmonious
alignment of human and artificial intelligence that is powerful.
Artificial intelligence is not about creating
cookie-cutter management or dehumanizing individuality - humans are indeed, the
absolute best at being human, that is, we are best at considering,
interpreting, and strategizing, (judgement skills), and in connecting,
empathizing, and motivating (people skills).
By automating administrative or other rote functions that steal time
from managers, machines could free up substantial time to focus on these
critical relational and cognitive functions.