Step into an evening designed for CX leaders to connect, unwind, and swap insights over drinks. This exclusive happy hour brings together the brightest minds in customer experience — from operations and performance leaders to innovators shaping the next wave of AI-driven service.

Join Adrian Valenzuela and Ninela Sanchez from AmplifAI, mingle with peers, and learn how leading brands are transforming agent performance, coaching, and quality through intelligent automation.

Expect great conversation, new connections, and the kind of energy that sparks ideas long after the last toast.

Join leading voices across the industry — including:

• CX and Contact Centre Directors
• Heads of Quality, Performance, and Training
• Customer Operations and Experience Executives
• Transformation and Innovation Leaders

 ... as they share strategies, lessons learned, and real-world results from AI-driven performance and CX transformation.