AmplifAI was honored as a 2018 ‘Next’ Award Winner! The award is bestowed on promising, early-stage companies in the Southwest region, and ‘Next’ identifies the next billion dollar unicorn! Sean Minter, AmplifAI’s Founder and CEO accepted the award.
View the rest of the 2018 Fund Conference Winners
The future of success in your contact center is contingent on how you impact performance in ways that are both immediate and sustainable. And it doesn’t matter whether your agents are on-site, at-home, full-time, part-time, or temporary – you must deliver on performance.
Coaching is one of the most significant tools we can use to deliver on the engagement and performance of our people – but we must develop our processes, our people and leadership skills, and our technology tools, in order to overthrow the pervasive challenges to achieving greater coaching effectiveness and supercharging contact center performance!
Melissa Pollock Customer Success at AmplifAI
Jim Rembach President at CX Media
