The two-day event put on by Customer Contact Strategies offered thought provoking case studies, breakout sessions, and a handful of technology-sponsor discussions and presentations. Participants listened to use-case stories from brands who have tried, adjusted, and succeeded in effectively deploying and maintaining a portion or all of their seats as work from home (W@H).
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Melissa Pollock and Tom Aiello of AmplifAI participated in the sessions, as well as talked with attendees at AmplifAI’s booth, in between sessions and during receptions.
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As part of the some of the incredible real-life examples of successful work at home companies and their preferred technology partners, Arise Virtual Solutions and AmplifAI presented a case study together, showcasing exciting early stage improvement on key metrics for a popular travel client.
Judith Rodriguez, VP & GM for Arise, and Sean Minter, CEO of AmplifAI, co-facilitated the use case session at Customer Contact Strategies’ Remote Working Summit in Dallas.
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- Arise offers a unique virtual platform that makes it easy for @home agents to operate their own call center business right from home.
- AmplifAI offers an innovative Performance Acceleration Platform that leverages the power of AI to improve sales and service performance. Watch our video to learn more!