Where to start with AI in Your Customer Experience — No Bots Required

When: July 16 @ 10am PT / 1pm ET

Join us to uncover how AI is reshaping your customer experience with using the resources you have today. 

Significantly improve your agent coaching, QA, and CX outcomes across industries, before you investigate adding AI Agents. 

Here is why…

AI Agents drive higher volumes of complex calls to your human agents. This means your coaching and performance management capabilities need to be leveled up with AI first. Providing AI tailored coaching plans to each agent allows you to maintain and exceed  customers’ expectations.

What You’ll Learn:

• Why most contact center AI success doesn’t come from chatbots
  
• The 4 categories of AI you should know—and where to apply them
  
• Real case studies with measurable ROI (AHT, sales, QA, NPS)
  
• How to get started with minimal lift and maximum impact

Who Should Attend?

• IT and Contact Center Operations
• CX strategists
• Contact Center Leaders
• QA managers
• Network professionals expanding into AI and performance enablement.