Forum

CX Forum 2026, The Woodlands

Consero's invitation-only forum for a couple of dozen CX and contact center leaders at The Woodlands Resort. Sean Minter moderates a panel, with Justin Barnard and Ninela Sanchez on site.

  • to
  • The Woodlands Resort, 2301 N Millbend Drive, The Woodlands, TX

Starts in

  1. 02Days
  2. 04Hours
  3. 16Min
  4. 56Sec
When
to
Where
The Woodlands Resort, 2301 N Millbend Drive, The Woodlands, TX
Format
In-person
Organized by
Consero

The event

CX Forum 2026, The Woodlands

About this event

Consero keeps this one small on purpose: a couple of dozen senior CX and contact center leaders, three days at The Woodlands Resort, and an agenda built from roundtables, moderated panels and scheduled one-to-one meetings rather than a show floor. Everyone in the room is there to compare notes with peers.

Sean Minter moderates a panel, and Justin Barnard and Ninela Sanchez are there for the full forum. The question we are bringing to the table: when bots and agents share your phones, what does quality even mean if you are still sampling a few percent of it?