Forum
CX Forum 2026, The Woodlands
Consero's invitation-only forum for a couple of dozen CX and contact center leaders at The Woodlands Resort. Sean Minter moderates a panel, with Justin Barnard and Ninela Sanchez on site.
Starts in
Live in 3 days
- 02Days
- 04Hours
- 16Min
- 56Sec
- When
- to
- Where
- The Woodlands Resort, 2301 N Millbend Drive, The Woodlands, TX
- Format
- In-person
- Organized by
- Consero
The event

About this event
Consero keeps this one small on purpose: a couple of dozen senior CX and contact center leaders, three days at The Woodlands Resort, and an agenda built from roundtables, moderated panels and scheduled one-to-one meetings rather than a show floor. Everyone in the room is there to compare notes with peers.
Sean Minter moderates a panel, and Justin Barnard and Ninela Sanchez are there for the full forum. The question we are bringing to the table: when bots and agents share your phones, what does quality even mean if you are still sampling a few percent of it?