AmplifAI’s data connection with Zendesk will power users’ and organizations’ continuous performance improvement beyond specific metric goals. Within the AmplifAI Performance Enablement platform, our client’s Zendesk data is visualized, tracked and measured against their daily coaching, learning, training and quality actions – and then intelligently filtered based on the actions that actually improve performance.
Once filtered, these actions are then recommended to lower performing users based on specific metric need. This non-stop process drives continuous employee performance improvement , and ultimately, enhanced user experience for Zendesk and other front-line productivity platforms.
