cmp report amplifai leading auto qa quality management provider in 2025 read report

Series B: AmplifAI Raises $33.7M from CVS Health Ventures to scale AI-first platform

Press Release

Industry Spotlight

How BPO Leaders are Using Data to Improve Contact Center Performance

Is your call center prepared for 2023? Executives from Teleperformance, BroadPath, Tri Source International, and others share strategies for improving performance and overcoming coaching challenges.

How BPO Leaders are Using Data to Improve Contact Center Performance

Is your call center prepared to handle the challenges of 2023? Watch the replay of our recent Executive Coffee Talk.

Tune in to this engaging discussion between:

We discussed BPO trends and tips for:

  • Improving performance enablement
  • Overcoming the biggest challenges to coaching
  • Using data analytics to optimize contact center operations
  • Developing strategies for continuous improvement

See how these BPO executives are consistently delivering high-quality performance results and preparing their organization for continuous success.

‍

Watch the Replay

‍

How BPO Leaders are Using Data to Improve Contact Center Performance

How BPO Leaders are Using Data to Improve Contact Center Performance

Is your call center prepared to handle the challenges of 2023? Watch the replay of our recent Executive Coffee Talk.

Tune in to this engaging discussion between:

We discussed BPO trends and tips for:

  • Improving performance enablement
  • Overcoming the biggest challenges to coaching
  • Using data analytics to optimize contact center operations
  • Developing strategies for continuous improvement

See how these BPO executives are consistently delivering high-quality performance results and preparing their organization for continuous success.

‍

Watch the Replay

‍

How BPO Leaders are Using Data to Improve Contact Center Performance

No items found.
Event
How BPO Leaders are Using Data to Improve Contact Center Performance
Contact Center AI for CX Summit

Is your call center prepared to handle the challenges of 2023? Watch the replay of our recent Executive Coffee Talk.

Tune in to this engaging discussion between:

We discussed BPO trends and tips for:

  • Improving performance enablement
  • Overcoming the biggest challenges to coaching
  • Using data analytics to optimize contact center operations
  • Developing strategies for continuous improvement

See how these BPO executives are consistently delivering high-quality performance results and preparing their organization for continuous success.

More Resources

How CX Leaders Bend Time and Space: Creating a Culture of Accountability in Your Contact Center
Types of AI for CX, Your Starting Point: AI For CX Summit
How AI is Revolutionizing CX - AI for CX Summit
From Hype to Help - Evaluating and Applying AI Where It Matters in CX: AI for CX Summit
How is Performance Management Falling Short: AI for CX Summit
How is Performance Management Falling Short: AI for CX Summit
AI Readiness, Today and your Future: AI for CX Summit

Save Time & Download The Bundle!

We've published all 8 Coaching Guides into one amazing package. Get your free copy now!
Download The Free Bundle
See all the contact center coaching resources AmplifAI has to offer!
Back To Resources

📑 On this page

Heading 2
Heading 3
Heading 4
Heading 5
Heading 6

✍️ Written by

No items found.

📑 subscribe to our Content

By subscribing you agree to with our Privacy Policy.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

How BPO Leaders are Using Data to Improve Contact Center Performance

✍️
With insights from
📅
•
⏱️
min read
Rich Text Components (important! Do not delete this components)
[[separator]]
[[quote: Your quote text here ]]
"Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam eu leo ut leo ullamcorper sodales et vitae felis."
[[callout-blue: Heading text | Paragraph text ]]

💡 Your heading here

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam eu leo ut leo ullamcorper sodales et vitae felis. Maecenas ante libero, pretium et risus nec, iaculis elementum libero.

[[callout-purple: Heading text | Paragraph text ]]

📝 Your heading here

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam eu leo ut leo ullamcorper sodales et vitae felis. Maecenas ante libero, pretium et risus nec, iaculis elementum libero.

[[callout-orange: Heading text | Paragraph text ]]

⚠️ Your heading here

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam eu leo ut leo ullamcorper sodales et vitae felis. Maecenas ante libero, pretium et risus nec, iaculis elementum libero.

[[callout-green: Heading text | Paragraph text ]]

✓ Your heading here

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam eu leo ut leo ullamcorper sodales et vitae felis. Maecenas ante libero, pretium et risus nec, iaculis elementum libero.

[[feature: Icon | Heading text | Paragraph text ]]
🎯

Your heading here

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Etiam eu leo ut leo ullamcorper sodales et vitae felis. Maecenas ante libero, pretium et risus nec, iaculis elementum libero.

No items found.

Ready to take your CX teams to the next level?

Save Time & Download The Bundle!

30 minutes today can extend your contact center capacity by 30%.

We've published all 8 Coaching Guides into one amazing package.
Get your free copy now!

Schedule a demoSchedule a demoDownload The Free Bundle