A global home improvement retailer wanted to ensure agents were knowledgeable of their products and can quickly address customer questions efficiently. They wanted to:
“AmplifAI is a game changer! AmplifAI has allowed the associates to be in control of their own performance. They can see firsthand their behaviors and how it impacts their performance.”
Operations Supervisor, Top 5 US Retailer
Request a demo today and see how your contact center can improve employee performance, engagement and bottom-line results