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AmplifAI Named a Gartner® Cool Vendor
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amplifai contact center ai for performance management, coaching, quality assurance, gamification-recognition
Platform
Platform Overview
Unified Contact Center Transformation.
Data Integration
Connect every data source for real-time, actionable insights.
Performance Management
Real-time performance views tailored to every role’s needs.
Quality Assurance
AI-driven QA automation powered by 100% of your data.
AI-Enabled Coaching
Empower teams with role-specific, AI-enhanced coaching.
Gamification & Recognition
Boost engagement with AI-powered rewards and gamification.
AI Capabilities
Scale success by replicating high-performer actions with AI.
Verticals
Retail
Enhancing customer experience and sales through intelligent performance tools
Financial Services
AI-driven transformation for Banking, Insurance, and Financial Contact Centers.
BPOs & Outsourcers
Scalable solutions to elevate team performance and deliver client success with ease.
Healthcare
Improving patient engagement and service quality with actionable insights.
Travel, Tourism, Hospitality
Enabling seamless guest journeys with smarter service and enhanced team efficiency.
Communications, Media, Technology
Streamlining support and productivity for tech-forward contact centers.
Partners
Partner Overview
Explore partnership opportunities to grow with AmplifAI.
Become a Partner
Join our network to drive success with AmplifAI solutions.
Integrations
Seamlessly connect with CCaaS, CRM, Voice, and 150+ platforms.
Register a Lead
Submit leads through our form and earn partnership credit.
Company
About AmplifAI
Discover our story, mission, and the team driving our vision.
Contact Us
Reach out for sales inquiries, support, or general questions.
Press & Events
Stay updated on the latest press releases and AmplifAI events.
Careers
Join our growing team and build your future with AmplifAI!
Resources
Resource Library
Access a curated collection of tools and insights for success.
Customer Stories
See how leaders like The Home Depot are thriving with AmplifAI.
Product Videos
Discover AmplifAI in action with detailed product walkthroughs.
Coaching Guides
Get the 8-part guide to mastering call center coaching.
Blog
Explore trends in AI and contact center management innovation.
Brand Assets
Download high-quality brand resources for your campaigns.
Schedule Demo
Type
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Industry
Insurance
Audience
Insurance
BPO Wins Exclusive Contract and Increases Business Volume 70%
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BPO Increases Sales Performance by 35% in 4 Months with AmplifAI
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How The Home Depot Saves Time and Enables Frontline Teams
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Better Agent Productivity, CSAT, and Additional Revenue for The Home Depot
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US retailer shrinks AHT and drives agent productivity with AI-enabled coaching
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How Thrasio Consistently Delivers Exceptional Customer Service for 190+ Brands
Read Now
Retail leader improved AHT and Agent Satisfaction over three months
Read Now

Retail

Customer Success Stories

Blogs

No items found.
BPO Wins Exclusive Contract and Increases Business Volume 70%

BPO Wins Exclusive Contract and Increases Business Volume 70%

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BPO Increases Sales Performance by 35% in 4 Months with AmplifAI

BPO Increases Sales Performance by 35% in 4 Months with AmplifAI

This is some text inside of a div block.
How The Home Depot Saves Time and Enables Frontline Teams

How The Home Depot Saves Time and Enables Frontline Teams

This is some text inside of a div block.
Better Agent Productivity, CSAT, and Additional Revenue for The Home Depot

Better Agent Productivity, CSAT, and Additional Revenue for The Home Depot

This is some text inside of a div block.
US retailer shrinks AHT and drives agent productivity with AI-enabled coaching

US retailer shrinks AHT and drives agent productivity with AI-enabled coaching

This is some text inside of a div block.
How Thrasio Consistently Delivers Exceptional Customer Service for 190+ Brands

How Thrasio Consistently Delivers Exceptional Customer Service for 190+ Brands

This is some text inside of a div block.
Retail leader improved AHT and Agent Satisfaction over three months

Retail leader improved AHT and Agent Satisfaction over three months

This is some text inside of a div block.
Product
Product Overview
Coaching
Gamification & Engagement
Quality Assurance
Auto QA
Performance Management
AI and Actions
Data Integration
Verticals
Retail Services
Financial Services
BPOs & Outsourcers
Health Care
Hospitality and Travel
Communications, Media and Technology
Company
About us
Careers
Contact Us
Press
Events
Partners
Partner Overview
Become a Partner
Integrations
Register a Lead
Logo & Brand
Latest Resources
AI for CX Summit
Contact Center Management
Generative AI Statistics
Call Center Compliance
Customer Insights
Agent Coaching
Speech Analytics
AI Coaching
Customer Experience in Financial Services 2025
Call Center Turnover
Call Center Analytics
Customer Service Statistics
Call Center Productivity
Call Center Coaching Software
Call Center QA Software
Call Center Gamification Software
Gartner Cool VendorG2 Momentum Leader and High Performer 2025 and 2024AmplifAI Takes Spot 1,396, Top 30%, On 2022 Inc. 5000 ListAmplifAI Aragon Research 2021 Hot VendorAmplifAI wins Frost and Sullivan Best Practices AwardAmplifAI certified NMSDC
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