Unified by Data, Driven by Coaching: How a Financial Services Leader Aligned CX Agents, Leaders, and BPOs

CX Takes Flight: This Leading Airlines expanded frontline customer care capacity and generates better AHT and quality scores.

BPO Improves Client’s Agent-to-Supervisor Ratio and Increases Coaching Sessions 500%

AmplifAI Saves BPO Frontline Managers 13+ Hours a Week

BPO Surpasses Zillow's QA, Win Rate, AHT, + ART Targets with AmplifAI

Global BPO Increased Top Performers by 127%