At the ICMI Expo in Orlando in May, The Call Center Coach Jim Rembach interviewed AmplifAI CEO Sean Minter and discussed the potential value that Artificial Intelligence could deliver to the frontline contact center supervisor’s performance.
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Robert Cowlishaw leads product marketing, sales enablement, and go-to-market strategy at AmplifAI, where he has been since the company's earliest days. His work spans enterprise communications, competitive analysis, RFP responses, and partner integrations, giving him a cross-functional view of how contact center technology gets built, positioned, and evaluated in real procurement environments.
Robert operates at the intersection of product and market, translating complex AI capabilities into the language contact center buyers use during evaluations and helping enterprise teams understand how specific features map to the operational challenges they face. Robert holds a BBA in Entrepreneurship from the University of Oklahoma.
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