2025 CMP Report:
See Why AmplifAI is a Leading Auto QA/QM Provider
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Platform
Platform Overview
Unified Contact Center Transformation.
Data Integration
Connect every data source for real-time, actionable insights.
Performance Management
Real-time performance views tailored to every role’s needs.
Quality Assurance
AI-driven QA automation powered by 100% of your data.
AI-Enabled Coaching
Empower teams with role-specific, AI-enhanced coaching.
Gamification & Recognition
Boost engagement with AI-powered rewards and gamification.
AI Capabilities
Scale success by replicating high-performer actions with AI.
Verticals
Retail
Enhancing customer experience and sales through intelligent performance tools
Financial Services
AI-driven transformation for Banking, Insurance, and Financial Contact Centers.
BPOs & Outsourcers
Scalable solutions to elevate team performance and deliver client success with ease.
Healthcare
Improving patient engagement and service quality with actionable insights.
Travel, Tourism, Hospitality
Enabling seamless guest journeys with smarter service and enhanced team efficiency.
Communications, Media, Technology
Streamlining support and productivity for tech-forward contact centers.
Partners
Partner Overview
Explore partnership opportunities to grow with AmplifAI.
Become a Partner
Join our network to drive success with AmplifAI solutions.
Integrations
Seamlessly connect with CCaaS, CRM, Voice, and 150+ platforms.
Register a Lead
Submit leads through our form and earn partnership credit.
Company
About AmplifAI
Discover our story, mission, and the team driving our vision.
Contact Us
Reach out for sales inquiries, support, or general questions.
Press & Events
Stay updated on the latest press releases and AmplifAI events.
Careers
Join our growing team and build your future with AmplifAI!
Resources
Resource Library
Access a curated collection of tools and insights for success.
Customer Stories
See how leaders like The Home Depot are thriving with AmplifAI.
Product Videos
Discover AmplifAI in action with detailed product walkthroughs.
Coaching Guides
Get the 8-part guide to mastering call center coaching.
Blog
Explore trends in AI and contact center management innovation.
Brand Assets
Download high-quality brand resources for your campaigns.
Schedule Demo
Type
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Industry
Insurance
Audience
Insurance
Unified by Data, Driven by Coaching: How a Financial Services Leader Aligned CX Agents, Leaders, and BPOs
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How Prescott National Bank achieved a 16% FCR improvement and a 17% customer satisfaction increase with employee-centric AI
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How the Top 5 Financial Institution achieved a $380K savings across 300 agent pilot, while reducing AHT and improving NPS
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BPO Drives 9% Increase to Agent Productivity & Billing Utilization
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PREMIER Bankcard Increases Total Dollars Collected by Improving Collector Performance & Productivity
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BPO Increased Net Dials Per Hour and Average Payment in 90 days
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Financial Services
Customer Success Stories
Blogs
Why On-Premise AI for Auto QA Is Becoming Non-Negotiable in Financial Services
Unified by Data, Driven by Coaching: How a Financial Services Leader Aligned CX Agents, Leaders, and BPOs
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How Prescott National Bank achieved a 16% FCR improvement and a 17% customer satisfaction increase with employee-centric AI
This is some text inside of a div block.
How the Top 5 Financial Institution achieved a $380K savings across 300 agent pilot, while reducing AHT and improving NPS
This is some text inside of a div block.
BPO Drives 9% Increase to Agent Productivity & Billing Utilization
This is some text inside of a div block.
PREMIER Bankcard Increases Total Dollars Collected by Improving Collector Performance & Productivity
This is some text inside of a div block.
BPO Increased Net Dials Per Hour and Average Payment in 90 days
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