Author
Sean Minter
Founder, CEO
at AmplifAI
Contact Center Operations
Supervisor Productivity
Customer Experience
Executive
BPO / Outsourcing
Sean Minter founded AmplifAI after spending 25+ years building, operating, and turning around contact center businesses. Before AmplifAI, Sean was brought in by Diamond Castle Holdings, a $4B private equity fund, as President and COO of PRC, a global BPO with over 10,000 contact center agents and $300M+ in annual revenue. He led PRC's operational turnaround and its eventual acquisition by Alorica.
Running contact center operations at scale exposed the gaps that existing software couldn't close. Sean founded AmplifAI to solve those problems, building an end-to-end contact center platform that unifies data from every system into a single, AI-ready layer that drives action at every level of the organization, from agents to VPs.
Sean is a serial entrepreneur who has founded four technology companies, including Reallinx, a managed network and security provider later acquired by GTT. He was named an Ernst & Young Entrepreneur of the Year Southwest Award finalist in consecutive years, and AmplifAI has been recognized on the Inc. 5000 list of fastest-growing private companies. Sean holds an MBA from Southern Methodist University and a BS in Electrical Engineering from Ohio State.


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