How Discover achieved a $380K savings across 300 agent pilot, while reducing AHT and improving NPS

COX Communications Generates $3.2 MM in savings by reducing Handle Time while increasing CX by 13%

BPO Wins Exclusive Contract and Increases Business Volume 70%

BPO Increases Sales Performance by 35% in 4 Months with AmplifAI

BPO Improves Client’s Agent-to-Supervisor Ratio and Increases Coaching Sessions 500%

How The Home Depot Saves Time and Enables Frontline Teams

Better Agent Productivity, CSAT, and Additional Revenue for The Home Depot

AmplifAI & Retail Client Success Story

How Global BPO Consistently Delivers Exceptional Customer Service for 190+ Brands

Chewy Uses Everyday AI to Improve Efficiency & Coaching Processes

Sagility Improves Coaching Efficiency & Exceeds NPS Target

BPO Harnesses Performance Enablement Technology to Replicate Top Performers at Scale

BPO Drives 9% Increase to Agent Productivity & Billing Utilization

SSM Health improved agent productivity by 64% over 4 months

Health Insurance leaders increased weekly coaching time by 40%