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2025 CMP Report: See Why AmplifAI is a Leading Auto QA/QM Provider
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Insurance
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Insurance
BPO Wins Exclusive Contract and Increases Business Volume 70%
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BPO Increases Sales Performance by 35% in 4 Months with AmplifAI
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BPO Improves Client’s Agent-to-Supervisor Ratio and Increases Coaching Sessions 500%
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AmplifAI Saves BPO Frontline Managers 13+ Hours a Week
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BPO Surpasses Zillow's QA, Win Rate, AHT, + ART Targets with AmplifAI
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Advanced Tech Support Call Center Shows Dramatic Performance Improvement with AmplifAI
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BPO Makes Significant Gains in Lumen's AHT & FCR with AmplifAI
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BPO Harnesses Performance Enablement Technology to Replicate Top Performers at Scale
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Global BPO Increased Top Performers by 127%
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AmplifAI improved speed to proficiency of Arise & increased solves per day by 34%
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Global healthcare business process leader improves retention by 12%
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BPO for telecom firm reduced AHT by 8.7% and improved NPS over 3 months
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BPO site improved to 3rd place from 7th over 3 months
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BPO / Outsourcing

Customer Success Stories

Blogs

Next Level Sales Powered by Microlearning
Micro-Learning with Macro Results
Empowering Skill-Building & Performance with a DIY-Learning Culture
6 Ways To Prepare Call Center Employees For Difficult Calls
AmplifAI Joins Five9s New App Marketplace
Call Center Coaching: 5 Steps to Effectiveness
Announcing Our Newest Partner, Zendesk!
AmplifAI Raises $3.9M, Its First Outside Funding, For Call Center AI
AmplifAI + Arise share Case Study at the Remote Working Summit
5 Trends Changing the Future of Contact Center Performance Management & Training
The Call Center Coach interviews AmplifAI CEO Sean Minter
ICMI Expo Orlando was a blast!
CRMXchange Interviews AmplifAI at ICMI Expo
Data Visualization and Engagement: Do Metrics Motivate?
How Technology & Customer Experience Have Changed the Employee Learning Landscape
Your Call Is Important: AI-Based Analytics Come to the Call Center
Deloitte's 2017 Global Call Center Survey
BPO Wins Exclusive Contract and Increases Business Volume 70%

BPO Wins Exclusive Contract and Increases Business Volume 70%

This is some text inside of a div block.
BPO Increases Sales Performance by 35% in 4 Months with AmplifAI

BPO Increases Sales Performance by 35% in 4 Months with AmplifAI

This is some text inside of a div block.
BPO Improves Client’s Agent-to-Supervisor Ratio and Increases Coaching Sessions 500%

BPO Improves Client’s Agent-to-Supervisor Ratio and Increases Coaching Sessions 500%

This is some text inside of a div block.
AmplifAI Saves BPO Frontline Managers 13+ Hours a Week

AmplifAI Saves BPO Frontline Managers 13+ Hours a Week

This is some text inside of a div block.
BPO Surpasses Zillow's QA, Win Rate, AHT, + ART Targets with AmplifAI

BPO Surpasses Zillow's QA, Win Rate, AHT, + ART Targets with AmplifAI

This is some text inside of a div block.
Advanced Tech Support Call Center Shows Dramatic Performance Improvement with AmplifAI

Advanced Tech Support Call Center Shows Dramatic Performance Improvement with AmplifAI

This is some text inside of a div block.
BPO Makes Significant Gains in Lumen's AHT & FCR with AmplifAI

BPO Makes Significant Gains in Lumen's AHT & FCR with AmplifAI

This is some text inside of a div block.
BPO Harnesses Performance Enablement Technology to Replicate Top Performers at Scale

BPO Harnesses Performance Enablement Technology to Replicate Top Performers at Scale

This is some text inside of a div block.
Global BPO Increased Top Performers by 127%

Global BPO Increased Top Performers by 127%

This is some text inside of a div block.
AmplifAI improved speed to proficiency of Arise & increased solves per day by 34%

AmplifAI improved speed to proficiency of Arise & increased solves per day by 34%

This is some text inside of a div block.
Global healthcare business process leader improves retention by 12%

Global healthcare business process leader improves retention by 12%

This is some text inside of a div block.
BPO for telecom firm reduced AHT by 8.7% and improved NPS over 3 months

BPO for telecom firm reduced AHT by 8.7% and improved NPS over 3 months

This is some text inside of a div block.
BPO site improved to 3rd place from 7th over 3 months

BPO site improved to 3rd place from 7th over 3 months

This is some text inside of a div block.