We are proud to announce that AmplifAI and Zendesk are collaborating to continuously improve frontline agent and supervisor performance!
This laser-focused AI Briefing is a great opportunity to discuss how AI-powered bots and AI–virtual/assisted human agents are impacting service strategies with other care leaders that are looking to maximize their strategy or implement it.
ICMI featured "What do Millennial's Want? Unlocking Explosive Millennial Engagement in Contact Centers" on October 10th, 2017.
We are extremely excited to announce our launch in the GCC with our newest partner Touchforce.
Our first time attendance and exhibition at ICMI Expo in Orlando last month was a great success!
The 2018 Customer Response Summit was incredible! For those that missed it, we've recapped our 48 hour immersion with the most innovative organizations disrupting Customer Experience!
The University of Texas at Dallas presents its first annual Emerging Technologies Summit. This year, UTD is bringing together innovators, thought leaders, business executives, and regulators to explore how FinTech, Blockchain technologies, and Artificial Intelligence are set to reshape the business and governmental landscape, and even impact our everyday lives.
Dallas Innovate's Lance Murray discusses AmplifAI's automated machine learning algorithms to understand the behaviors and actions of a business' best-performing employees, trainers, and managers so that their best qualities can be spread throughout the organization.
At the FUND Conference in Austin, TX, AmplifAI was honored as a 2018 ‘Next’ Award Winner!
AmplifAI is transforming Five9's Intelligent Contact Center data into automated, effective actions that make managers better leaders and agents higher performers - resulting in improved employee performance, employee engagement and overall customer experience.